Personal Care (PCA) Services

TILL Personal Care Management (PCM) Services assists consumers and their families utilizing the MassHealth Personal Care Attendant (PCA) Program.  PCA Services provide the vital supports that can often allow a person requiring personal care to remain in their own home.

Our PCM Team Works with You

TILL's PCM Services include clinical evaluation of the need for PCA services and provide training and resources to the individual or family member.

  • Assistance with Eligibility and Documents
    TILL's experienced Clinical Team meets with the individual and family at the home or hospital to complete a comprehensive evaluation to determine eligibility and submit the required documentation for pre-authorization to MassHealth.
  • Training and Support
    Once approved, TILL's PCM Skills Trainer works with the consumer and family, providing resources, training, and support in recruiting, hiring and training the PCA and in navigating the required documentation.
  • Assess and Improve
    TILL's Skills Trainer provides personalized and ongoing support and works with individuals to ensure that they are receiving all of the services they need and for which they are eligible.
  • Continuation of Services
    TILL's PCM Clinical Team prepares for re-evaluation to ensure the appropriate continuity of services when needed.

"I'd like to thank everybody for being there, helping my son. I think you are all the greatest!"